Exercise Professionals - DFC
23 Apr 2018 Exercise professionals: News, jobs and training
 
 
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Company profile
DFC
Address:
16 Davy Avenue
Knowlhill
Milton Keynes
Buckinghamshire
MK5 8PL
UK
Website: www.debitfinance.co.uk
Twitter: @debitfinance
Linkedin: Linkedin
 

Ivan Stevenson, Director


About us
At DFC, we offer a totally transparent membership collections service, with clear pricing and no hidden extras. Constantly working hard to provide new solutions for our clients, we deliver on our promises – day in and day out. Our mission is to help you improve your relationships with your customers so that they stay longer. You can leave us to collect your Direct Debits, while you concentrate on running – and growing – your business.

Parent company
Transaction Services Group

Product range and services
Our flexible Fully Managed Service efficiently collects DD payments using traditional paper-based methods or our online portal, FASTDD, using your own SUN or ours. With transparent processes and a competitive and clear pricing policy, and a full default procedure handled entirely in-house to ensure no hidden extras.

Key customers
We have happy customers in the majority of the leisure sectors, including, Chains, Local Authority, Trust, Budget, Hotels and Independent Health Clubs.

Plans for 2017
We will continue our expansion throughout Europe with our SEPA solution, along with continuing to deliver innovative solutions that significantly benefit our clients businesses.

Shows attending in 2017
FIBO, Active-Net, Leisure Industry Week, The UK Active Flame Conference, SIBEC Europe, Elevate, CIMSPA conference & exhibition.

Key personnel
Ivan Stevenson, Director
David Mellor, Head of business development – leisure division

For more information please contact
TEL: +44 (0) 1908 422000 ext 826
WEB: www.debitfinance.co.uk

“DFC were employed to help us take on the rise of budget gyms. In 2015, we had an average customer stay of seven to eight months under a flexible membership. Budget gyms were on the up, and we needed to better compete.
With DFC’s help, we were able to introduce a new annual Lifestyle Membership package that provided greater choice than the budget gyms could. DFC’s 98% collection rate prevented any lost payments and reduced admin time. The result was a 16% rise in memberships and a 10% growth within the first year. We also saw a drop in attrition from 3.45% to 2.6%. DFC’s innovative product catalogue helped us better keep track of our members, whilst tidying up our organizational process. I would describe it as one of the biggest growth’s that we have seen since the Trust was formed.
We continue to work closely with DFC, and feel excited about maintaining this positive trend.”
BEN BEASLEY, DIRECTOR OF COMMERCIAL DEVELOPMENT, CIRCADIAN TRUST.

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Latest news
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Deloitte report: European fitness market worth €26.6bn   23 Apr 2018

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Promotional feature

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Technogym

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Conference season is in full swing
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